Our Services

The key services we provide will help your business succeed by improving your tech solutions.

Service Management

The business of running an IT function is a complex challenge, encompassing a huge range of tech operations that require careful management – Service Management.

Most technology service providers and IT teams use one of the recognised frameworks such as COBIT or ITIL to ensure their service management is carried out effectively. These frameworks are designed to enhance service quality and reduce business risks resulting from disruption of tech services.

Regardless of how small, large or complex your environment, the principles embedded in service management frameworks are valid for controlling the entire range of tech services: as basic as handling simple requests to comprehensive operational management practices; all designed to reduce service disruption, minimise business risk and maximise your bottom line through continual improvement.

Thistle Tech can help your team become high performers in the discipline of formal technology service management using the framework of ITIL4. We can show your team how to build an end-to-end operating model for the creation, delivery and improvement of tech products and services.

 

Our experience in the implementation and management of tech solutions means we can provide a realistic assessment of what it will take to deliver your chosen objective and advise where improvements can be made.

If you can’t see what you need in the Our Services details, complete the form below to get in touch; there’s a whole lot more we can do for you…

Email Us

enquiries@thistletech.co.nz

Call Us

+64 (22) 151 7616

Office Location

Oropi Rd, Tauranga, BoP
(by appointment only)

Hours

Mon-Fri: 8am - 5pm
Sat-Sun: Closed

Tell us what you need!